Customer Support
We are here to help! Please email enquiries@jerseylightbulbs.com
If you are having trouble finding your lightbulb click here to complete the online form
We are happy to help you by telephone on landline (01534) 789797 or if you have "Skype"
Voice over internet by clicking on the button below:
Delivery
All orders (subject to stock being available) are normally dispatched within 48 hours, but please allow up to a maximum of 25 days for delivery. If any delays occur, we will keep you informed. If delivery is delayed beyond 25 days, we will give you the option of receiving a refund of any payments that you have made.
Returns
If you are unhappy with your purchases for any reason, you may within 7 days of purchase date return them to us for a full refund.
1. Please either e-mail/telephone/fax us for an authorisation number:
E-mail: returns@jerseylightbulbs.com
Telephone: 01534 789797 (9am-5pm Mon-Sat)
Fax: 01534 789799
2. Then return the goods to us in their original boxed unused condition accompanied with your authorisation number.
3. As long as they are returned in this condition and you pay for the return carriage we will refund the cost of your purchase as promptly as we can.
In the unlikely event we have sent you the wrong bulbs or they have been damaged in transit please contact us within 7 days so that we can rectify the situation to your satisfaction.
If you have ordered the wrong bulbs, do not panic! We are here to help, contact us!